The Firefly Advantage
Giving credit unions the most valuable resource—time. Our team of former credit union executives takes on the heavy lifting of complex projects so you can stay focused on your members and your mission. We don’t just consult, we partner with you every step of the way.
Comprehensive Project Leadership Plan
End-to-end project support for lasting success. From initial discovery and research to system configuration and cultural integration, we ensure your projects are completed on time and with precision.
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What’s Included
o Maintain project management software for transparency and task tracking
o Conduct efficiency reviews to optimize systems and processes
o Develop technical procedures and policies
o Provide tailored training for your team
o Lending strategy and optimization
o Participate in vendor meetings and internal meetings as needed
o Deliver regular status updates to your Project Manager or CEO
o Act as an extension of your team for tasks like user acceptance testing and database verification
o Serve as liaison between your credit union and third-party providers (core systems, online banking, etc.)
Let’s succeed together.
Flexible support when you need it most. Our Block of Hours Agreement gives you dedicated expertise at your discretion.
• Choose the number of hours based on your project needs
• Hours can be used anytime during the contract term
• Fixed-rate billing, divided equally over the contract duration
• Monthly reports detail hours worked and remaining
• Hours must be used within the agreed timeframe
Block of Hours Service
Recent Projects Include
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In house credit card program
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Credit card competitor research (local and national)
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Rewards program
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Debit card processor and network
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A2A transfer options
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P2P transfer options
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External Loan Payment
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FedNow
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Debt Protection, GAP, and Warranty vendor conversions
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Core Conversion
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LOS (Consumer and Mortgage) Conversion
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Merger
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Scienaptic AI (automated underwriting)
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MeridianLink LOS automated underwriting
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ELA and EMA (LOS and new account software)
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Estate and Will planning services
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Wealth management services
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Youth accounts
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Business suite products including small business lending
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Core efficiency optimization
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Training and development (webinar and one-on-one coaching)​
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Procedure development and revision
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Policy development and revision
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Website audit
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Website CU competitor and Forbes top website analysis
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Website recommendations for revisions and partnership with web developer
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Website support and HTML programming
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New member onboarding initiatives (positioning SEGs, software)
We'll maintain (or provide) your Project Management software to keep your project moving forward with ease!
We are your partner in progress. We act as an extension of your team, ensuring projects stay on track, deadlines are met, and your staff has the time to focus on what matters most, your members.
Our team will help you plot out all your objectives, and prioritize, ensuring appropriate resource availability to drive success!
Why Firefly?
